FAQS

Can I discuss my health concerns with a qualified practitioner?

We have qualified Naturopaths available on the phone Monday to Friday 10am -5pm, and we are also contactable via email, to assist with any acute health concerns. Contact Us. 
Should you wish to discuss some more in depth health issues we recommend booking with one of our highly recommended practitioners. View practitioners here. 

How do I order a practitioner only product?

In order to purchase any of the ‘practitioner only’ products, you are required to discuss this with one of our qualified Naturopaths over the phone and engage in a consultation. Please call 03 9576 3077
OR
send through a valid script from you prescribing practitioner to online@botanicamedicines.com.au
OR
If you are a practitioner yourself, head to the ‘practitioner registration’ tab in the main menu and register for full access to all products and discounts apply.

I can’t find what I need in the online shop?

Please do not hesitate to call on 03 9576 3077 or email online@botanicamedicines.com.au with any of your queries relating to sourcing products, we have a large number of suppliers available to us